Madrid | Spain

How many employees work at FMS Madrid?

Currently, there are four employees in Madrid. Our multidisciplinary team includes sales and customer service for overland, air, and sea transport.
Our team can support you throughout the entire logistics process. We have created a very pleasant working environment, with open communication, collaboration, and mutual support.

Are there any staff events at the branch?

Absolutely! We sign up for everything! We enjoy networking events and having fun together with meals and excursions. It's always a good time to bring food to the office and share lunchtime together. Since 2023, we have been participating in "El Cocido", an annual logistics party held in Madrid, where all the logistics professionals in the capital of Spain gather to have a good time and share experiences in a relaxed atmosphere. We look forward to seeing you there.

What kind of jobs are there and what are typical tasks?

The Madrid office has grown in recent years. It started its new journey more than 5 years ago with two salespeople. Nowadays, the Customer Service department is the one that has grown the most. We work every day to improve our services to our clients. That's why we are implementing a multiplier assistant in each office to control the quality of data in each shipment and each file.

Why is the FMS Madrid office a great place to work?

FMS Madrid is a remarkable place to work thanks to the people who are part of the team. From the beginning, considerable effort has been invested in creating a positive working atmosphere and a unique daily work dynamic. One of FMS Madrid's priorities is helping each team member balance their personal and professional lives, which strengthens their commitment to the company. In addition, our office is located in one of the best areas of Madrid.

3 Questions to Vanesa Romero | FMS Madrid

1. What is your job at FMS Madrid?

I am part of the Customer Service team. My main role is to manage the shipments of our clients from the moment they accept the quote from the sales department. I organize the loads and work with carriers and shipping companies to ensure that the entire shipment process runs smoothly and successfully. In addition, I am now part of the Multipliers team. We work together to ensure that the data we input into our systems is of high quality, so that in the future we can offer our clients better services regarding their shipments.

2. How was your professional development at FMS?

I started my journey at Fr. Meyer's Sohn in September 2018. I returned to Spain after 3 years working and studying in London. The Madrid office welcomed me with open arms, as they were starting a new growth project for the office. I believed in the project and little by little, we have doubled the staff since we started. I have taken on new challenges during this time, taking charge of the office's accounting and improving and optimizing processes. Now, I am part of a new project on the Multiplier team where we try to gather quality data for each shipment, helping all team members learn to use the company's computer tools.

3. Why do you like working at FMS?

From the management team to the branch managers, they are approachable people with whom you can talk about any topic, both professional and personal. They care about everyone as a team and as individuals, and they help you in whatever you need. You truly feel like you are in a big family where everyone matters.

3 Questions to Stefano Bertucioli | FMS Madrid

1. What is your job at FMS Madrid?

I am the Branch Manager of the Madrid office. My main responsibility is to supervise all departments, focusing on the constant development and growth of the office. Currently, my main function is to search for new business and methods to make the Madrid office grow. Additionally, I am part of the sales team this year, where we regularly share ideas and focus on how to best use our tools to attract new accounts.

2. How was your professional development at FMS?

I started as a Shipping Coordinator approximately 6 years ago, managing customer operations. However, at that time the Madrid office did not have many clients, so I also performed commercial functions to attract new accounts and manage their traffic. After many efforts and calls, we managed to attract new accounts, which meant that I performed both commercial and customer service tasks for these accounts. Later on, as the office grew, I became a Business Development Manager, focusing solely on commercial functions. During this time, the account portfolio grew exponentially, and so did the Customer Service team. Finally, after the departure of the previous Branch Manager, the general management of FMS Spain entrusted me with the management of the Madrid office. For 4 years now, I have happily been serving as Branch Manager (and hopefully for many more years to come ;) ).

3. Why do you like working at FMS?

One of the main reasons why I feel comfortable working in this company is the good atmosphere we have. The familiar and close atmosphere is amazing. Personally, I am grateful for the trust placed in me during all these years and the freedom with which I have been able to make decisions. This has personally helped my growth and that of the Madrid office.