- Furthermore, the customer uses the document function. This allows both customer and FMS users to upload defined document categories, e.g. Bill of Ladings (BLs)-, commercial invoices, shipping lists. Also, we integrated a document approval process, which can be used for documents containing critical information which needs to be checked in advance of the shipping process, e.g. BLs. Acting like this, the e-mail traffic could be reduced significantly and the working process is much more efficiently - this applies to customer and FMS users.
We were able to significantly streamline and simplify booking processes and communications with the customer, which save time in terms of shipment creation and processing. Both ensure flawless communication and execution due to the structured character of the data exchange. The customer users are happy that FMS could improve their everyday work with the use of Cruise Control.
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