Valencia | Spain

How many employees work at FMS Valencia?

There are 10 people at our Valencia office – 3 men and the rest are women. The average age is around 38, but with a range from 22 to 50, we have a really diverse team.

Are there any staff events at the branch?

We host the “Fiesta de la Logística de Valencia,” a global paella competition for companies in the logistics sector, including freight forwarders, consignees, customs agents, and sponsors. It’s a fun and unique event, and one of the largest networking opportunities in our industry. The event takes place at the iconic Old Grao Station, right by the port in Valencia.

What kind of jobs are there and what are typical tasks?

At FMS Valencia, we have a variety of roles. The Branch Manager is responsible for overseeing the office, handling business operations, pricing, client relationships, and solving problems. The biggest team is in Customer Service, where we manage both exports and imports. From coordinating shipments at the customer’s warehouse to overseeing the entire shipping process, we ensure everything runs smoothly. For imports, we also manage all the necessary paperwork and road transport to deliver goods directly to our customers.

Why is the FMS Valencia office a great place to work?

FMS Valencia is a wonderful place to work because we’re like one big family. There are no hierarchies here – we treat each other as equals. When we're not working, we all hang out as friends, no matter what role we have. We help one another out and work closely together. Plus, the company maintains a strong relationship with its employees, ensuring everyone feels understood and supported.

3 Questions to Miriam Lopez | FMS Valencia

1. What is your job at FMS Valencia?

I’m in the Customer Service Department, mainly doing export shipments. My job is to provide solutions that satisfy the requirements of our customers, basically comparing all possible prices and options to achieve an excellent service. I’m looking for the best routes and offers, open new bookings, keep in contact with shipper for cargo monitoring, as well as administrative and documentary management of shipment. Currently I’m handling General Cargo goods – hazardous or not - such are textiles, fertilizers, or food.

2. How was your professional development at FMS?

I started my way in FMS in the year 2020 and when arrived at the company, I only had a lot of abstract concepts of maritime transport in my mind that I never had used it. Fortunately, my family runs a land transport business that gave me the necessary experience to face this challenge. Step by step, with large doses of my colleagues’ knowledge, feel more and more confident doing the daily tasks and dealing with different types of setbacks. I believe that bump into alone with big problems makes you learn quickly and be ready for anything. Nowadays I can quote my customers, manage different types of shipments with decision and I understand our work based on a logistics global vision.

3. Why do you like working at FMS?

I think that we are a little family, willing to help each other. Since the first day I discovered a group of amazing people, in which I felt fully integrated. Always I have the direction support to express my ideas freely or ask if I have any doubts. Moreover, FMS care about keep a balance between job and personal life, also offers the possibility to carry out new initiatives like interesting trainings.

3 Questions to Cristina Fedoriv | FMS Valencia

1. What is your job at FMS Valencia?

I work in the Customer Service Department, and I mainly export containers. I also import trucks and sometimes air import. My main task is to provide good customer service. I am dedicated to doing the entire shipping process, especially the paper. I make the booking, concrete the day of the load, I realize all the documentary process, dispatch... and I satisfy the needs of the client until the container has embarked. I mainly do exports with CFR conditions, that is, when the ship has left and has sent all the documents my work on that shipment is finished. In the import of trucks and air my main and only task is dispatch.

2. How was your professional development at FMS?

I started my professional career at Fr. Meyer’s Sohn in 2021. They took me to do internship, since I had finished my studies and needed to do internship in some logistics sector. I spent almost three months doing various tasks, training, learning, growing. After that time, I was taken to work in the company. First it was temporary but then I stayed another time, and then more time. And I’m currently working here for almost two years.

3. Why do you like working at FMS?

I like working at FMS as it is like a second family. From day one I felt a very positive energy. FMS Valencia is a small office with few workers, so when you work you feel at home. When we are outside the office there is no hierarchy between us, all colleagues treat you equally. Whatever position you have.

3 Questions to Limia El Ayachi | FMS Valencia

1. What is your job at FMS Valencia?

I currently work in the Customer Service department, focusing mainly on export operations, specifically general cargo and paper shipments. Once a quotation provided by our Inside Sales team is approved by the customer, I take charge of the entire logistics process. This includes organizing the pick-up and ensuring all final documents are sent after the vessel departs. I stay in close contact with our customers, tracking their shipments and ensuring they receive the best service possible.

2. How was your professional development at FMS?

I’ve recently joined the FMS Valencia office, but I have extensive experience in freight forwarding, with 15 years in the industry. Over this time, I’ve gained a solid understanding of various areas, including operations, inside sales, and quality management. I’m confident that I will continue to grow professionally, as well as personally, at FMS. The company’s customer service approach is very unique, and I look forward to learning how to provide a service that meets the ever-evolving needs of our customers.

3. Why do you like working at FMS?

What I value most about working at FMS is the warm welcome I received from my colleagues, not only here in Valencia but also from other offices. From day one, I’ve felt like an integral part of the team, surrounded by professionals who are always ready to help and teach me. I also appreciate that FMS actively promotes team building through various activities, which help us communicate and collaborate more effectively.