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In the Valencia office work 9 employees, of which 3 are men and the rest woman. The average age in our office is 22-63 years
We have an event called “Fiesta de la Logistica de Valencia”. It is a global paella competition for companies in the logistics sector (freight forwarders, consignees, customs agents, sponsors...), a unique event is held, considered the largest meeting of professional in this sector. This event is celebrated on Old Grao Station in Valencia, near by the port.
At FMS Valencia we have several types of work. On the one hand, we have the Branch Managers, the heads of the office. They take care of all the business, prices, contact with the customer and of course problem solving. On the other hand, we have a person who does the accounting for the office. Check all the numbers and invoices. And finally (and the biggest) is the Customer Service department. Where we handle exports and imports. We do all the shipping operation, from when we load into the customer’s factory or warehouse until we ship the container onto the ship. As for the import, we take care of the paperwork and transport by road to the customer’s factory.
FMS is a great place to work because we are all like one big family. There are no hierarchies between us, we are all the same. When we’re out of work, all the guys treat you equally, no matter what position you’re in. We help each other and collaborate with each other. The company has a good relationship and understanding with the workers.
3 Questions to Miriam Lopez | FMS Valencia
I’m in the Customer Service Department, mainly doing export shipments. My job is to provide solutions that satisfy the requirements of our customers, basically comparing all possible prices and options to achieve an excellent service. I’m looking for the best routes and offers, open new bookings, keep in contact with shipper for cargo monitoring, as well as administrative and documentary management of shipment. Currently I’m handling General Cargo goods – hazardous or not - such are textiles, fertilizers, or food.
I started my way in FMS in the year 2020 and when arrived at the company, I only had a lot of abstract concepts of maritime transport in my mind that I never had used it. Fortunately, my family runs a land transport business that gave me the necessary experience to face this challenge. Step by step, with large doses of my colleagues’ knowledge, feel more and more confident doing the daily tasks and dealing with different types of setbacks. I believe that bump into alone with big problems makes you learn quickly and be ready for anything. Nowadays I can quote my customers, manage different types of shipments with decision and I understand our work based on a logistics global vision.
I think that we are a little family, willing to help each other. Since the first day I discovered a group of amazing people, in which I felt fully integrated. Always I have the direction support to express my ideas freely or ask if I have any doubts. Moreover, FMS care about keep a balance between job and personal life, also offers the possibility to carry out new initiatives like interesting trainings.
3 Questions to Cristina Fedoriv | FMS Valencia
I work in the Customer Service Department, and I mainly export containers. I also import trucks and sometimes air import. My main task is to provide good customer service. I am dedicated to doing the entire shipping process, especially the paper. I make the booking, concrete the day of the load, I realize all the documentary process, dispatch... and I satisfy the needs of the client until the container has embarked. I mainly do exports with CFR conditions, that is, when the ship has left and has sent all the documents my work on that shipment is finished. In the import of trucks and air my main and only task is dispatch.
I started my professional career at Fr. Meyer’s Sohn in 2021. They took me to do internship, since I had finished my studies and needed to do internship in some logistics sector. I spent almost three months doing various tasks, training, learning, growing. After that time, I was taken to work in the company. First it was temporary but then I stayed another time, and then more time. And I’m currently working here for almost two years.
I like working at FMS as it is like a second family. From day one I felt a very positive energy. FMS Valencia is a small office with few workers, so when you work you feel at home. When we are outside the office there is no hierarchy between us, all colleagues treat you equally. Whatever position you have.