3 Questions to Claudia Muller | FMS Gqeberha
1. What is your job at FMS Gqeberha ?
At FMS, I wear multiple hats that keep my day filled with surprises. As Eastern Cape Regional Manager, I ensure our branch operates efficiently, delivers results, and maintains a high standard of customer service. I also serve as Agent Liaison, acting as the key point of contact between FMS and our network of agents globally. This role involves building strong relationships, resolving issues, and ensuring seamless communication across all parties. Whether it is overseeing operations, negotiating rates, or simply finding the best solution for our customers, I am at the forefront of the supply chain.
2. What has your professional development at FMS been?
I joined FMS in 2014 as Operations Manager, quickly immersing myself in the intricacies of the oil and gas sector and gaining a strong understanding of its processes, regulations, and logistical demands. As my responsibilities expanded into sales, I embraced the challenge of growing our branch’s client base and developing strong relationships with our customers. My dedication and results were recognised with a promotion to Branch Manager and Agent Liaison. Looking back, my journey at FMS has been one of continuous learning, growth, and increasing responsibility.
3. What makes FMS a great employer for you?
FMS has been an exceptional environment in which to build my career, offering meaningful opportunities and a culture that truly values its people. From the outset, I was trusted with responsibility and encouraged to expand my capabilities by embracing new challenges that strengthened my skills and confidence. What sets FMS apart as an employer is the genuine trust placed in its team members. I have consistently felt empowered to make decisions, show initiative, and contribute ideas that add value to both our clients and colleagues. The strong spirit of collaboration further enhances this experience, with a team that openly shares knowledge, supports one another, and takes pride in collective achievements. FMS is more than just a workplace, it is a place where I have been able to grow both personally and professionally, continually expanding my skills while feeling valued and supported. It is a company that rewards commitment, encourages growth, and inspires excellence.