3 Questions to Amor Zhang | FMS Shenzen
1. What is your job at FMS?
My present job is an Operation in the Shenzhen office. I’m mainly responsible for acting as the single contact window to customers for daily operations. Promptly responding to customer inquiries and providing professional solutions to them, establishing / maintaining close relationship with customers. Excepting these, sometimes I'm also the person who enlivens the office atmosphere :)
2. How was your professional development at FMS?
I have been working FMS since Oct. 2016. Based on I have a year's experience in shipping, which makes me get used to a freight forwarder quickly. In the first year , I learned paper export of US trade and responsible for the key account.
The next year, I have an opportunity to initiate food &beverages import, I began to have more communications with customers and sales, and learned how to give customers the best service and also balance the relationship between the customers and sales, As an Operation.
In the recent two years, I had chance to get in touch with more types of business, such as the warehouse, the air and train transport...There is no end to learning
3. Why do you like working at FMS?
FMS Shenzhen is a company with a good teamwork atmosphere. It allows everyone to find their own "position" and develop more feasibility. Not only the work, FMS is also very concerned about the physical and mental health of employees.