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Team FMS Processmanagement

March: Process Management | Hamburg | Germany

Every month we present one of our branches or departments. This time: Hamburg | Germany | Process Management

How many employees work in the department?

Our department consists of three different topics. We have four people working in the Corporate Process Management, two of us are in charge of the customs filing (e.g. AMS, ISF, Japan filings...) and we have one employee being in charge of the Quality Management and the creation of SOPs.

Are there any staff events in the department?

We enjoy a yearly christmas dinner with our department. Furthermore, we have a bigger team event in autumn with the colleagues from the development department. In the past we had events like team cooking, a visit at the Chocoversum (a museum for chocolate) and at the Miniaturwunderland (a museum with the largest model railway in the world).

What kind of jobs are there in the department and what are typical tasks?

We gather the requirements of the management, the different branches and the departments in regards to processes and to all our used applications. We then analyse and discuss them. In case new features are requested we are in charge of specifying the funtionalities so that they can get programmed by our developers. During the programming phases we are available for questions from the developers. We are working together with our IT-Operations, we are also the in charge of answering questions from the support-team concerning seastep as well and to make sure that all used applications are working properly toghether. Furthermore, we supervise the international cooperation and support employees with their questions regarding this.

Why is the Process Management department a great place to work?

Teamwork is the key word in this department. We always help each other out and work on projects together. Here we have the opportunity get a lot of insight in different processes and future plans of FMS. Working here enables us to help forming the company and its tools.

Team member FMS Processmanagement
Markus Wriedt | Fr. Meyer's Sohn Hamburg

3 Questions to Markus Wriedt | Fr. Meyer's Sohn Hamburg

 
1.What is your job at FMS? 

I work as a Business Analyst with focus on the transport management system seastep. I am also partly involved in other projects like the present rate management project. Some of my tasks are the design of the graphical user interface, the data modeling, the description of logical dependencies and the specification of requirements regarding new functionalities and improvements.

2. How was your professional development at FMS?

I started working with FMS in 2003 as an operational clerk in the Scandinavia Department in Hamburg. There I was in charge of the worldwide export business for one of our key account customers Holmen/Iggesund.

In 2008 a project team was established to find a new software solution for our transport management system. One year later the decision was made to develop our own system - seastep was born. This project required a big amount of workload so that I worked fulltime in that project team for the upcoming two years. From 2011 to 2014 I split my work time between the Scandinavian Department and the project team. Finally in 2014 I decided to start a new chapter and joining the Process Management Department, which was established to continuously develop seastep and coordinate it with the other FMS tools.

3. What makes FMS a great employer for you?

What I esteem about FMS is the friendly atmosphere and the great colleagues I get to work with. I like the fact that I can work independantly and that I am able to partly influence company's applications.

Portrait Lena Rooney
作者
Lena Rooney

CHRO

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