Our Stance
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Our Stance ­- Your Good Feeling

Esteem

Friendliness, politeness, and respect are a matter of course for us – regardless of hierarchies and cultures. We pay attention to these values worldwide, both among employees and in the selection of partners. 

Esteem
  • We are always polite and professional, whether via e­mail or personal exchange
  • ­We treat all colleagues, customers or partners equally, regardless of their gender, culture, sexuality, status or origin ­
  • We are sensitive to colleagues, customers and partners
  • We are properly prepared and well­-groomed for customer meetings ­
  • Our needs as employees are recognized and respected
Willingness to perform

Every day we work to provide you with the best services and solutions. This can only happen through commitment, courage, and dedication – characteristics embodied by each of our employees. As a company we allow the necessary freedom for this and promote motivation. 

Willingness to perform
  • We support our customers, keep our timings and return phone call quickly ­
  • We assist our customers, partners as well as our colleagues actively ­
  • We are courageous and show alternative routes or possibilities ­
  • We share our knowledge ­
  • Our decentralized structures and our cooperative managerial style support individual initiative and facilitates autonomy of decision
Partnership

As a partner on equal footing we place great value on reliability, honesty, and trust. We believe in developing opportunities together. Naturally, these principles don‘t only apply during the contact with customers and partners, but also within the company.

Partnership
  • We talk to our customers and our partners at eye level
  • We take time to understand our customers commercial objectives and understand their business strategies 
  • We strive for long partnerships with our customers and partners
  • We take our customer relationship personally
  • We assist colleagues as well as customers and partners
  • Our processes are transparent, which customers and employees are able to benefit from
Responsibility

We assume responsibility in every respect for our customers, partners, and colleagues. For us, ethical awareness and human activity must meet ecologically-­sustainable planning, continuous employee development, and a sense of duty toward customers’ goods and data. 

Responsibility
  • We take responsibility for our activities, no matter on which level
  • We foster a responsible handling with commodities and data
  • We work conscientiously, customers can rely on us
  • Our social and ecologic obligations are self-­evident for us, we act humanly
  • Our employees are challenged and promoted
Esteem: Respect
Willingness to perform: Let's get started sign
Partnership: Living our values
Responsibility: Collage Picture
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Esteem | Hong Kong
FMS provides a great, harmonious working atmosphere. We always find the best solution with a frank and constructive discussion and a fruitful exchange of ideas between colleagues, regardless of their position or department.
Esteem | Germany
Politeness, professionalism, and mutual respect both to our customers and partners as well as to co-workers and superiors is the basis for this. Good preparation and a well-groomed appearance at meetings with customers as well as at performance reviews are also an expression of our respect.
Willingness to perform | Germany
No matter what challenges or problems arise, we will tackle them.
Willingness to perform | Spain
Our customers can relax – we know every route and sail safely even in turbulent waters. We know which transport option, which carrier, and which route is the best for each commodity, requirement, and price.
Partnership | Spain
We assist our customer and partners as well as our colleagues actively and try to protect them from any hazardous situation.
Partnership | Germany
We will continue to be one of the largest independent sea freight forwarders in the future as well if we continue to live out and cultivate this business partnership based on expertise, fairness, trust, appreciation, respect, and friendliness.
Responsibility | Germany
In my work as a supervisor for apprentices and team leader it is important to me to be able to support others in their professional and personal development. Each of us handles our own customers and co-workers independently and assumes responsibility for them.
Responsibility | Brasil
Our customer’s problem is our problem. That is why we, as employees, are motivated to think of new solutions for our customers every day. We take care of it!
Esteem: Respect
Willingness to perform: Let's get started sign
Partnership: Living our values
Responsibility: Collage Picture
Esteem | Hong Kong
FMS provides a great, harmonious working atmosphere. We always find the best solution with a frank and constructive discussion and a fruitful exchange of ideas between colleagues, regardless of their position or department.
Esteem | Germany
Politeness, professionalism, and mutual respect both to our customers and partners as well as to co-workers and superiors is the basis for this. Good preparation and a well-groomed appearance at meetings with customers as well as at performance reviews are also an expression of our respect.
Willingness to perform | Germany
No matter what challenges or problems arise, we will tackle them.
Willingness to perform | Spain
Our customers can relax – we know every route and sail safely even in turbulent waters. We know which transport option, which carrier, and which route is the best for each commodity, requirement, and price.
Partnership | Spain
We assist our customer and partners as well as our colleagues actively and try to protect them from any hazardous situation.
Partnership | Germany
We will continue to be one of the largest independent sea freight forwarders in the future as well if we continue to live out and cultivate this business partnership based on expertise, fairness, trust, appreciation, respect, and friendliness.
Responsibility | Germany
In my work as a supervisor for apprentices and team leader it is important to me to be able to support others in their professional and personal development. Each of us handles our own customers and co-workers independently and assumes responsibility for them.
Responsibility | Brasil
Our customer’s problem is our problem. That is why we, as employees, are motivated to think of new solutions for our customers every day. We take care of it!
Code of Conduct Cover

Compliance | Code of Conduct


Our tradition, our quality, and our worldwide network obligate us to assume responsibility with regard to:

society, our business partners and competitors, our employees and shareholders in order to be able to sustainably grow and continue to exist. In order to maintain our commitment to quality and fulfill our vision we have to face globalchallenges and take advantage of our opportunities. We can only succeed in this if each individual at FMS has internalized our values, lives them out, and carries them forward to ourcustomers. Our reputation is decisive for our collective success. The following principles andvalues are therefore binding for the management, executives, and employees of Fr. Meyer's Sohn.

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This is what our employees say

Customer Service
India | Chennai

Working at FMS, I have gained immense positive experience over the years. This company has a unique culture and makes me feel so comfortable in all aspects; working here is always a fulfilling experience.

 

Fr. Meyer's Sohn Employee
Customer Service GC Export
Germany | Hamburg

Fr. Meyer's Sohn puts a lot of faith in our ability to work autonomously. We have the freedom to make our own decisions on how to plan and carry out our orders.

Fr. Meyer's Sohn Employee
Global Trade Management
Germany | Hamburg

I never have to worry about my job, and the flat hierarchies enable decisions to be made at any time without bureaucracy. I have always had the opportunity to develop myself further here. The fact that further development and the willingness to perform are also rewarded here is great.

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