Our Stance - Fr. Meyer's Sohn (GmbH & Co.) KG

Esteem

Friendliness, politeness, and respect are a matter of course for us – regardless of hierarchies and cultures. We pay attention to these values worldwide, both among employees and in the selection of partners.

Esteem

We are always polite and professional, whether via email or personal exchange
We treat all colleagues, customers or partners equally, regardless of their gender, culture, status or origin
We are sensitive to colleagues, customers and partners
We are properly prepared and well-groomed for customer meetings
Our needs as employees are recognized and respected

Willingness to perform

Every day we work to provide you with the best services and solutions. This can only happen through commitment, courage, and dedication – characteristics embodied by each of our employees. As a company we allow the necessary freedom for this and promote motivation.

Willingness to perform

We support our customers, keep our timings and return phone call quickly
We assist our customers, partners as well as our colleagues actively
We are courageous and show alternative routes or possibilities
We share our knowledge
Our decentralized structures and our cooperative managerial style support individual initiative and facilitates autonomy of decision

Partnership

As a partner on equal footing we place great value on reliability, honesty, and trust. We believe in developing opportunities together. Naturally, these principles don‘t only apply during the contact with customers and partners, but also within the company.

Partnership

We talk to our customers and our partners at eye level
We take time to understand our customers commercial objectives and understand their business strategies
We strive for long partnerships with our customers and partners
We take our customer relationship personally
We assist colleagues as well as customers and partners
Our processes are transparent, which customers and employees are able to benefit from

Responsibility

We assume responsibility in every respect for our customers, partners, and colleagues. For us, ethical awareness and human activity must meet ecologically-sustainable planning, continuous employee development, and a sense of duty toward customers’ goods and data.

Responsibility

We take responsibility for our activities, no matter on which level
We foster a responsible handling with commodities and data
We work conscientiously, customers can rely on us
Our social and ecologic obligations are self-evident for us, we act humanly
Our employees are challenged and promoted

Compliance | Code of Conduct

Our tradition, our quality, and our worldwide network obligate us to assume responsibility with regard to:

society, our business partners and competitors, our employees and shareholers in order to be able to sustainably grow and continue to exist. In order to maintain our commitment to quality and fulfill our vision we have to face globalchallenges and take advantage of our opportunities. We can only succeed in this if each individual at FMS has internalized our values, lives them out, and carries them forward to ourcustomers. Our reputation is decisive for our collective success. The following principles andvalues are therefore binding for the management, executives, and employees of Fr. Meyer's Sohn.

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